Payment methods and procedures

Supported payment methods

Rinda supports a wide range of international payment methods to make it easy for customers around the world to pay.

Support cards:

  • ✅ Visa

  • ✅ Mastercard

  • ✅ American Express

  • ✅ Discover

  • ✅ Other major international credit/debit cards

Payment currency:

  • All charges are displayed and paid in USD ($).

  • If you use an international card, your card's exchange rate will apply.

Notes:

  • For Korean cards, the card must be able to make international payments.

  • Corporate cards are also accepted.

Checkout Process

Step 1: Choose Plan

  1. Log in to your Linda dashboard.

  2. Navigate to the "Plans" menu in the bottom left corner.

  3. Select the plan you want and click the "Get started" button.

Step 2: Select a billing cycle

  • Monthly payment: Automatic monthly payment

  • Pay annually: Pay for a full year upfront (20% discount applied)

Step 3: Enter your payment information

  1. Enter card number, expiration date, and CVC

  2. Enter billing address information

  3. Confirm payment information

Step 4: Complete payment

  • Your selected plan will be activated immediately after payment is authorized.

  • You will receive an email confirmation of your payment.

Set up automatic payments and renewals

Auto-renewal policies

  • Auto-renewal is the default setting for all paid plans.

  • You will be automatically charged monthly/annually based on your payment date.

  • You will receive a renewal reminder email 3 days before the payment date.

Manage auto-renewals

  1. Check your auto-renewal status in Settings > Payment information

  2. Select "Turn off auto-renewal" if you don't want to renew automatically.

    Turning off auto-renewal will stop the service after the end of the current billing cycle.

Change the payment date

What to do if a payment fails

Causes of failed payments

  • Card over limit

  • Expired validity

  • Blocked international payments

  • Insufficient balance

  • Card information error

Solutions

  1. Retry immediately

    • Click the "Retry payment" link in the failed payment notification email

    • Change to a new payment method

  2. Grace periods

    • Service is available for 7 days after a failed payment

    • Continued normal use if payment is made within grace period

  3. If the problem persists

    • Contact [email protected] for support.

    • Please attach a screenshot of the payment for a quicker resolution.

Issue payment receipts and invoices

Automate invoicing

  • An invoice will be automatically emailed to you upon completion of payment.

  • Invoices contain the following information:

    • Service names and plans

    • Payment amount

    • Payment date and service period

    • Rinda's Business Information

Reissue invoices

  1. Plan > View in History

  2. Click "Invoice" for the desired payment

  3. Downloadable in PDF format

Request additional documentation

  • If you would like a quote, please contact [email protected].

  • Due to the international nature of the payment service, Korean tax invoices are not issued.

  • If you are a corporation, we can provide you with materials to prepare a VAT invoice.

💡 Need help with payments?

  • Email: [email protected]

  • When contacting us about a payment error, please attach a screenshot of the error message.